What's included in Signature, but not in signature lite?
🛼 Social Media Starter Kit
🛼 Three For-Print Material Designs
🛼 Customized Shopify Transactional Emails
🛼 Automated Welcome E-Mail + Marketing E-Mail Templates
🛼 Customized Packing Slip
🛼 Canva Brand Kit Setup + Canva Templates
Think of it as your brands whole visual eco-system. I know that's been a buzz word lately, but I swear I'm writing this from scratch. This is especially perfect for: those launching a new brand, or established businesses that are re-branding (especially if you have a storefront).
FAQs
You have a successful storefront, and want a website experience to match.
Your bread and butter is your in-store sales, and you either don't have a website (yet) or you have one but know it needs work. We want to take what is already working for you in your storefront and make sure you have a website that is an extension of that.
A website for a brick and mortar shop owner serves as an extra stream of revenue, yes! BUT it also serves to support your in-store sales too! Local or visiting shoppers may find you on google or through word of mouth, and they are looking for a website. They want to know what styles/brands/sizes you carry, what you have in stock now, and what your hours are, just for starters.*
Customers can see your latest arrivals in real time - and even order to pick up in store (and bonus if they end up shopping more when they come to pick up).
What are you waiting for??
* I would be remiss not to remind you here to make sure you ALSO have a google profile listing, with reviews and photos included. Also so so important!
You're already killing it on your website, and you're ready to scale.
You already have a successful e-commerce business. You are driving at least 250-500 website hits per day (if not more). You need to make sure your website is firing on all cylinders so you're not leaving money on the table.
Did you know if you are driving at least 500 hits per day, then even a .5% increase in conversion rate will equate to 74 additional orders each month (or $4,810 in revenue per month based on an average cart total of just $65, or nearly $58K over the year).
The math ain't mathin for you NOT to work with us.
You're starting a new business (or overhauling an existing one).
You are starting a brand new business (or totally overhauling an existing one), and you have the funds to safely invest in your website/brand. You want to do everything 'right' the first time, rather than spend months or years learning what matters most.
You have (or will have) plans to get a solid marketing plan in place to drive traffic to your new website once it's launched too! Because you know that even the most beautiful, well-optimized website will only make you revenue if you're driving enough traffic to it!
You're migrating to Shopify from another platform.
You're ready to leave your current website platform (maybe square, wordpress, lightspeed, commentsold, wix, godaddy) and head for greener pastures with Shopify (the leading e-commerce platform in terms of themes, functionality, ease-of-use, apps, integrations and even automations).
You know this is a big endeavor and you want to make sure everything is done correctly and with as little growing pains as possible. We need to work through the migration of your website (including all menus and pages), as well as your products, customers, email list (particularly if you used your website platform to send marketing emails), and more!
There's a lot to it - but we are here to help!
You sell wholesale.
75% of our clients sell retail, direct to consumer. BUT we have helped hundreds of wholesale clients as well. Some of whom ALSO sell retail.
The first question is whether to have a combined website or two seperate websites. We can help either way - and we are biased towards suggesting separate for a variety of reasons. BUT what's most important is that we dig in with you about your businesses unique needs to make the decision that's best for you.
You don’t think your brand and website need improvement.
Whatever you think, you’re right. We know there is almost always room for improvement, especially as your business and the industry/market evolves, but we are not here to convince you of that.
You aren’t ready to participate with us fully.
We do the heavy lifting and we lead the way, but our best projects are works of love (meaning you or another key team member on your team fully contribute thoughts, ideas, visions and feedback - you bring pain points and follow up questions to the table).
You are expecting this to solve all your business problems.
Having a fully optimized/performing brand and website is only one leg of your business strategy. Our most successful clients know this and are actively working on other areas of their business too (product photography, collection/product assortment/curation, traffic driving marketing strategies).
You don’t trust our experience and expertise.
If our clients wanted to keep DIY-ing based on what they know, they could - but they don’t want to be limited by their own knowledge and experience anymore in these areas.
They come to the table with ideas and thoughts, but they are also open-minded and want to grow and learn even more about what’s possible for their brand and website.
You know the things they didn’t know they didn’t know.
Do you offer Payment Plans?
Yes! We offer ShopPay installments as a payment method at checkout (if you qualify), making our services super affordable*!
We also offer in-house payment plan options if you want or need to go that route instead (interest free, just a small administrative fee to cover the additional admin management time involved).
*ShopPay details: With ShopPay, if you qualify, you can split your payments up into 3, 6, or even 12 months! For example, an $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.
Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.
In-House Payment Plan Options: While we would love you to ShopPay - so we don’t have to fuss with managing payments - we also offer in-house payment plan options.
Here are the details on that:
- Full Pay:Â for our full Signature package, this is $6,950, paid upon booking
- 2 Pay:Â This incurs a total administrative fee of $150, so this is 2 payments of $3,550. First payment due upon booking. Second payment due 3 weeks later.
- 3 Pay:Â This incurs a total administrative fee of $200, so this is 3 payments of $2,383. First payment due upon booking, second payment due 2 weeks later, final payment due another 2 weeks later.
- Our Signature Lite package follows similar rules to above, but the full cost is $4,450, or 2 payments of $2,300, or 3 payments of $1,550.
Please don’t hesitate to ask if you have any questions about our payment plans/options. We want to make this accessible for you :)!
Are there any hidden fees/costs? Or any monthly fees?
The extra costs you might want to think about are:
- (Optional) Photoshoot for updated photos for your website
- Shopify Theme (these are paid directly to the theme developers - we will help you pick the best theme - and range from $200-$400)
- With our Signature package, you will need a couple one time apps (around $30-50) to complete your Shopify e-mail customization and custom packing slip.
- Also with our Signature package, if you want us to setup your Canva brand kit, you do need Canva Pro ($12.95/month). We suggest every business utilize this anyway! The extra features are well worth it!
- Of course, don't forget other platform related Monthly costs (Shopify/CommentSold, klaviyo or another email marketing platform, any Shopify apps needed for extra special features).
- Small admin fee (see question above on payment plan options) if you choose an in-house payment plan with us.
Other than that - what you see is what you get in our packages! There is no monthly fee to us or fixed term contract when working with us! That’s one of the things that makes us different!
We do offer monthly website update packages (which some clients love) and are always available for future help (big or small) - but it is not needed if you or your team will be managing your website going forward which we will provide you with the assets, tools and videos you need to do so.
You have a successful storefront, and want a website experience to match.
Your bread and butter is your in-store sales, and you either don't have a website (yet) or you have one but know it needs work. We want to take what is already working for you in your storefront and make sure you have a website that is an extension of that.
A website for a brick and mortar shop owner serves as an extra stream of revenue, yes! BUT it also serves to support your in-store sales too! Local or visiting shoppers may find you on google or through word of mouth, and they are looking for a website. They want to know what styles/brands/sizes you carry, what you have in stock now, and what your hours are, just for starters.*
Customers can see your latest arrivals in real time - and even order to pick up in store (and bonus if they end up shopping more when they come to pick up).
What are you waiting for??
* I would be remiss not to remind you here to make sure you ALSO have a google profile listing, with reviews and photos included. Also so so important!
You're already killing it on your website, and you're ready to scale.
You already have a successful e-commerce business. You are driving at least 250-500 website hits per day (if not more). You need to make sure your website is firing on all cylinders so you're not leaving money on the table.
Did you know if you are driving at least 500 hits per day, then even a .5% increase in conversion rate will equate to 74 additional orders each month (or $4,810 in revenue per month based on an average cart total of just $65, or nearly $58K over the year).
The math ain't mathin for you NOT to work with us.
You're starting a new business (or overhauling an existing one).
You are starting a brand new business (or totally overhauling an existing one), and you have the funds to safely invest in your website/brand. You want to do everything 'right' the first time, rather than spend months or years learning what matters most.
You have (or will have) plans to get a solid marketing plan in place to drive traffic to your new website once it's launched too! Because you know that even the most beautiful, well-optimized website will only make you revenue if you're driving enough traffic to it!
You're migrating to Shopify from another platform.
You're ready to leave your current website platform (maybe square, wordpress, lightspeed, commentsold, wix, godaddy) and head for greener pastures with Shopify (the leading e-commerce platform in terms of themes, functionality, ease-of-use, apps, integrations and even automations).
You know this is a big endeavor and you want to make sure everything is done correctly and with as little growing pains as possible. We need to work through the migration of your website (including all menus and pages), as well as your products, customers, email list (particularly if you used your website platform to send marketing emails), and more!
There's a lot to it - but we are here to help!
You sell wholesale.
75% of our clients sell retail, direct to consumer. BUT we have helped hundreds of wholesale clients as well. Some of whom ALSO sell retail.
The first question is whether to have a combined website or two seperate websites. We can help either way - and we are biased towards suggesting separate for a variety of reasons. BUT what's most important is that we dig in with you about your businesses unique needs to make the decision that's best for you.
You don’t think your brand and website need improvement.
Whatever you think, you’re right. We know there is almost always room for improvement, especially as your business and the industry/market evolves, but we are not here to convince you of that.
You aren’t ready to participate with us fully.
We do the heavy lifting and we lead the way, but our best projects are works of love (meaning you or another key team member on your team fully contribute thoughts, ideas, visions and feedback - you bring pain points and follow up questions to the table).
You are expecting this to solve all your business problems.
Having a fully optimized/performing brand and website is only one leg of your business strategy. Our most successful clients know this and are actively working on other areas of their business too (product photography, collection/product assortment/curation, traffic driving marketing strategies).
You don’t trust our experience and expertise.
If our clients wanted to keep DIY-ing based on what they know, they could - but they don’t want to be limited by their own knowledge and experience anymore in these areas.
They come to the table with ideas and thoughts, but they are also open-minded and want to grow and learn even more about what’s possible for their brand and website.
You know the things they didn’t know they didn’t know.
Do you offer Payment Plans?
Yes! We offer ShopPay installments as a payment method at checkout (if you qualify), making our services super affordable*!
We also offer in-house payment plan options if you want or need to go that route instead (interest free, just a small administrative fee to cover the additional admin management time involved).
*ShopPay details: With ShopPay, if you qualify, you can split your payments up into 3, 6, or even 12 months! For example, an $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.
Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.
In-House Payment Plan Options: While we would love you to ShopPay - so we don’t have to fuss with managing payments - we also offer in-house payment plan options.
Here are the details on that:
- Full Pay:Â for our full Signature package, this is $6,950, paid upon booking
- 2 Pay:Â This incurs a total administrative fee of $150, so this is 2 payments of $3,550. First payment due upon booking. Second payment due 3 weeks later.
- 3 Pay:Â This incurs a total administrative fee of $200, so this is 3 payments of $2,383. First payment due upon booking, second payment due 2 weeks later, final payment due another 2 weeks later.
- Our Signature Lite package follows similar rules to above, but the full cost is $4,450, or 2 payments of $2,300, or 3 payments of $1,550.
Please don’t hesitate to ask if you have any questions about our payment plans/options. We want to make this accessible for you :)!
Are there any hidden fees/costs? Or any monthly fees?
The extra costs you might want to think about are:
- (Optional) Photoshoot for updated photos for your website
- Shopify Theme (these are paid directly to the theme developers - we will help you pick the best theme - and range from $200-$400)
- With our Signature package, you will need a couple one time apps (around $30-50) to complete your Shopify e-mail customization and custom packing slip.
- Also with our Signature package, if you want us to setup your Canva brand kit, you do need Canva Pro ($12.95/month). We suggest every business utilize this anyway! The extra features are well worth it!
- Of course, don't forget other platform related Monthly costs (Shopify/CommentSold, klaviyo or another email marketing platform, any Shopify apps needed for extra special features).
- Small admin fee (see question above on payment plan options) if you choose an in-house payment plan with us.
Other than that - what you see is what you get in our packages! There is no monthly fee to us or fixed term contract when working with us! That’s one of the things that makes us different!
We do offer monthly website update packages (which some clients love) and are always available for future help (big or small) - but it is not needed if you or your team will be managing your website going forward which we will provide you with the assets, tools and videos you need to do so.
