Returns + Refund Policy

  • We don't offer refunds on services or courses once booked, but our goal at Hot Mess is to dazzle every single client with beautiful, quality work and the most amazing service! We understand on the rare occasion we may fall short of expectations. If that's you, we'd love to talk more and find out what we can do to turn things around. Email our team at and let's chat!
  • Our tees and sweaters, however, can be returned within 30 days of your original order date for a full refund (or size exchange). Email us at to initiate your return!